Infection Treatment
Relief is only a call away. Whether you’re dealing with sudden ear pain, a swollen cut, or a fever that won’t quit, our AHPRA-registered Australian doctors provide fast, private telehealth consultations. Anytime, anywhere.
Is That Infection Worth Worrying About?
Understanding Infectious Diseases
An infection occurs when harmful microorganisms, such as bacteria, viruses, fungi, or parasites, enter the body, multiply, and cause illness. They can range from mild and self-limiting to serious and potentially life-threatening.
Common infections we treat include:
Lung infectious diseases: bronchitis, mild pneumonia (non-emergency cases)
Ear, nose, and throat: ear infection, tonsillitis, and sinusitis
Eye infections: conjunctivitis (pink eye), stye, and blepharitis.
Viral illnesses: chickenpox, measles, mumps, rubella, and shingles
Bacterial infections: E. coli infection, wound and soft tissue infections
Gastrointestinal infections: diarrhoea, foodborne illnesses.
Skin infections: Impetigo (school sores), cellulitis (mild), infected insect bites.
Urinary tract infection (UTIs): infection in bladder and urethra.
Sexually transmitted infections (STIs): testing, treatment, and prevention.
Our Approach at Doctor Help
We treat every infection with urgency and precision:
Comprehensive Telehealth Consultation
We listen to your symptoms, assess your history, and consider possible exposure risks.
Accurate Assessment
Using your history and reported symptoms, we determine whether your condition is bacterial infection, viral infection, or another communicable disease.
Treatment Plan
Prescriptions sent electronically to your chosen pharmacy, whether that’s antibiotics for bacterial infections or ear drops for ear infection.
Infection Control Advice
We provide guidance on effective measures such as hand hygiene, respiratory etiquette, and isolating when necessary to prevent spreading your infection to others.
Follow-up Care
Continued support if symptoms change or treatment needs adjusting.
Why Patients Choose Doctor Help
When you’re unwell, time matters. We remove the barriers between you and medical care:
Available 24/7
Day or night, we’re here when symptoms strike.
Avoid the waitroom risk
No exposure to other communicable diseases.
Fast prescriptions
Sent directly to your inbox after consultation.
Trusted expertise
Fully registered Australian doctors.
Confidential & secure
Discuss even the most personal health concerns without judgment.
Nationwide coverage
No matter where you live in Australia, help is just a click away.
On a mission to make healthcare affordable & convenient for all Australians.
Trusted by Australians - Reviewed by AHPRA- Registered Doctors
Don’t Let an Infection Take Over Your Life
At Doctor Help we know that uncertainty is as stressing as the symptoms are. Our fully registered Australian doctors provide safe telehealth consultation, and you can receive professional advice, proper diagnosis, and appropriate treatment without leaving your doorstep.
Are you worried about a contagious sinus infection, coughing and hacking, or swelling that simply does not look good? No problem; help is just a click away. Book your telehealth consultation today, because timely care isn’t just about treatment, it’s about protecting your health and peace of mind.
Health Concerns Our Doctor Can Help With
Acne Treatment
Contraception
High Cholesterol
Allergies
Depression Treatment
Infections
Anxiety & Stress Support
Diabetes
Men’s Health
Asthma Management
Digestive Concerns
Sexual Health
Bone Health
Hair Loss Treatment
Skin Conditions
Chronic Conditions
Headaches & Migraines
UTI Treatment
Cold, Cough & Fever
High Blood Pressure
Women’s Health
Our Promise
Providing Encrypted Services
The patient's medical records are kept confidential, and telehealth solutions are provided according to their requirements. Book your telehealth appointment now.
AHPRA Certified Health Practitioners
Our Team includes GPs Certified by the Australian Health Practitioner Regulation Agency. Patients receive the best telehealth solutions regarding medical certificates and referrals.
24/7 Availability for Telehealth Appointments
Skip the waiting time and connect with medical practitioners within minutes. Our telehealth appointments are available 24 hours a day, 7 days a week.
What People Say About Us
Our Services
General Consult
From $35.99
Prescription
From $25.99
Medical Certificate
From $14.99
Pathology Referral
From $35.99
Specialist Referral
From $35.99
Radiology Referrals
From $35.99
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Frequently asked questions
Are chest infections contagious?
Some respiratory diseases, such as bronchitis caused by viruses are contagious. Your doctor will advise you on how to protect others from infection.
Can telehealth treat all infections?
Telehealth is suitable for mild to moderate infections. However, if you experience severe symptoms, such as high fever, difficulty breathing, or rapid worsening, you should seek urgent in-person medical care immediately
Is a sinus infection contagious?
Through coughing and sneezing, infectious viruses of sinuses may spread by means of droplets. In comparison, bacterial sinus infections are rather less contagious.
Ear drops for ear infection, do I need a prescription?
Treatment of an ear infection may include over-the-counter ear drops, but stronger or combination treatments require a prescription after clinical evaluation to ensure safe and appropriate use
How do I tell if my cut is infected?
One way that helps to identify infection on a cut is to look out through redness, swelling, warmth, pain or discharge. It should be treated through proper medical attention as early as possible before complications arise.
What are infectious and noninfectious diseases?
Infectious diseases are transmitted using microorganisms, however, non-communicable diseases, like diabetes, affect only a particular individual.
What is the chain of infection?
The chain of infection involves three steps: the source, the route of transmission, and a susceptible person, through which infections spread.
How quickly should I see a doctor for an infection?
Clinical guidelines suggest that patients with infections that worsen, prolong or become severe should call a medical practitioner immediately to avoid serious complications.
Are ear infections contagious?
Ear infections themselves can hardly be transmitted to another person; however, the viruses that cause most of the ear infections are transferable.
Do bacterial and viral infections need different treatments?
Bacterial and viral infection treatment regimens are different: treatment of bacterial infections usually involves use of antibiotics, whereas treatment of viral infection is patient-focused.
Note: Antibiotics are prescribed only when medically necessary to avoid inappropriate use and resistance
Can I get infection prevention advice through Doctor Help?
Doctor Help will be able to provide the personal infection control recommendations to safeguard patients and his or her environment.
