Online Prescriptions From $25.99
Need a prescription online? Request a new or repeat prescription through Doctor Help and receive your eScript by SMS.
Doctor-Reviewed
eScript by SMS
Available Australia-Wide
Prescription Request
Speak with an Australian doctor about a new prescription request where clinically appropriate.
- From $25.99
Repeat Prescription Request
Discuss a repeat prescription for medication you have previously been prescribed.
- From $25.99
Common Conditions We Can Help With
- Gastrointestinal Conditions
- High Cholesterol
- High Blood Pressure
- Diabetes
- Headaches & Migraines
- Cold, Cough & Fever
- Asthma Treatment
- Allergies Treatment
- Acne Treatment
- Skin Conditions
- Hair Loss Treatment
- Sexual Health
- Women’s Health
- Men’s Health
- Quit Smoking Support
- Weight Loss Support
- UTI Treatment
- Anxiety & Stress Support
- Mental Health Support
Doctor Consultation
Every prescription request is reviewed by an Australian doctor, and a doctor will contact you as part of the consultation process.
Secure Private Platform
Your health information is submitted through Doctor Help’s secure online platform.
Simple Online Process
Request your prescription online without sitting in a waiting room or travelling to a clinic.
eScript Sent by SMS
If approved, your electronic prescription can be sent directly to your phone by SMS.
Online Prescriptions and Medicine Safety
Online prescriptions are suitable for many common requests, but not every medicine can be prescribed online.
A doctor will review your request, speak with you, and decide whether an eScript is clinically appropriate.
Looking for Instant Scripts Online?
Doctor Help offers an Instant Scripts Online service for prescription requests or repeat scripts online.
What Patients Say About Doctor Help
Straightforward and highly convenient
Straightforward process, convenient consultation, and a professional doctor. Didn't even have to leave home.
— Heath G.
Verified Patient Review
Great alternative for online care
Great service for anyone looking for an online doctor consultation when you can't get an appointment locally.
— Seb C.
Verified Patient Review
Helpful advice from home
Helpful advice from home and an easy process from start to finish. Highly recommend.
— Anthony P.
Verified Patient Review
Smooth and user-friendly experience
User-friendly platform and a smooth telehealth appointment experience with zero hassle.
— Munib W.
Verified Patient Review
Frequently Asked Questions
What medications can I request online?
You can request many common new and repeat prescriptions online. A doctor will speak with you and decide whether the medication is suitable.
How do online prescriptions work?
Complete your online request and provide your medical details. A doctor will review your information and contact you by phone or video. If clinically appropriate, your eScript is sent by SMS.
Can I get a repeat prescription online?
Yes. You can request a repeat prescription online for medication you have used before. A doctor will speak with you before deciding whether it can be issued.
Can I request a new prescription online?
Yes. You can request a new prescription online. The doctor will discuss your symptoms, medical history and medication needs before making a decision.
Do I need to have a previous prescription?
Not always. Some requests may be for a new prescription, while others may be for a repeat prescription. The doctor will decide what is appropriate after the consultation.
Do I need Medicare for an online prescription?
Yes. Valid Medicare details are required to verify your identity and issue your eScript correctly.
How much does an online prescription cost?
Online prescription requests start from $25.99. The price is shown before you submit your request.
How will I receive my prescription?
If approved, your eScript is sent to your phone by SMS. You can show the eScript token at a participating pharmacy.
How long does it take to receive an online prescription?
Timeframes can vary depending on doctor availability and whether more information is needed. If approved, your eScript can be sent after your consultation.
Are online prescriptions safe?
Yes. Doctor Help uses secure technology and real-time doctor consultations. Prescription requests are not approved by questionnaire alone.
Do I need to consult a doctor for every online prescription?
Yes. A doctor will contact you as part of the consultation process before deciding whether a prescription is suitable.
Can I get controlled medicines online?
No. Doctor Help does not prescribe Schedule 8 controlled medicines, drugs of dependence, or heavily restricted medications online.
Are there restrictions on what can be prescribed online?
Yes. Some medicines are not suitable for online prescribing and may require in-person care, monitoring, or ongoing management with your regular GP or specialist.
What happens if my condition has changed?
Please include your updated symptoms, medical history and current medication details in your request. The doctor will discuss this with you during the consultation.
What should I do if there is an issue with my eScript at the pharmacy?
Contact Doctor Help support and we can help review the issue. You may also need to speak with the pharmacy if the issue relates to stock, dispensing or pharmacy processing.
Can a doctor decline my prescription request?
Yes. A doctor may decline your request if the medication is not suitable, if more information is needed, or if your condition requires in-person care.
